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Testimonials…
Mr
Pek says…
“I have been a customer
of Contact Asia for less than 3 months. I
got to know this agency via a friend’s recommendation who is also Contact Asia’s customer.
Contact Asia is a reliable and
responsible maid agency. The services
provided is good. The staff of Contact Asia
is very patient, helpful and understanding…
they always make an effort in understanding my requirements and best
of all, very patient in listening and understanding as well.
The pricing and policies are indicated very clearly stated.
There is no issue in getting refund at all. They are always very prompt and
no excuses being cooked up like other agencies to avoid any refund…
Contact Asia’s practices are
very transparent and straightforward. They are willing to counsel the maid
should they feel home-sick. If they met with any health problem, they will
also try their best to understand the situation and suggest the best solution
to it.
After-sales services is
the best so far as compared to my previous agency. It is definitely above
average after-sale service in Singapore.
No doubt about it.”
Kailing says…
“This was my first
experience with Contact Asia. I got to know
Contact Asia from the internet. I have a good impression of Contact Asia. I am very pleased to engage their services. The staff who attended to us provided good
services. They were attentive to our needs, approachable and friendly. They
even went to the extra mile of getting feedbacks from their Indonesia agency about the maids
that I was interested in. They also emailed me the bio-data of the maids for
my family members to view before selecting.
The staff had made an effort to explain what were stated in
the contract clearly and had answered to our queries well. Contact Asia’s
after-sales service is good and is up to my expectation. I had called them
several times after I got my helper and they were amiable and answered all my
queries well.
I have good experience with Contact Asia
and I will recommend to my family and friends. It is very important to find a
good and reliable agency when employing a maid. Contact Asia’s
staff is friendly and they provide good listening ears. They will try to
understand your needs and make their best recommendation.”
Peggy Lim says…
“I have been a customer of Contact Asia
for more than a year through recommendation by relatives. They are very trustworthy &
professional. They will find out what
I want and recommend me some suitable bio-data for me to refer. I am very
clear with the policy and details in the contract. The staff really takes
great pain to go through all details. I appreciate that.
This maid of mine is
working very well for me. I totally leave all housework including cooking and
marketing for her to manage.
Contact Asia’s after-sales
services is Good! They will make a call or two to follow up with the maid’s
performance and well being. This is beyond my expectation as most other
agencies will not even do a follow-up call.
I will definitely recommend to others. They are very detail and
professional. “
Mrs Phua (daughter-in-
law) says:
“I have been a customer of Contact Asia
More than a year and through recommendation by relatives. They are very professional. I am clear with the policy and details in
the contract. The staff takes great effort to go through all details.
No problem at all in getting back refunds from Contact Asia. I was even
reminded to collect my refund (Insurance Refund). I did not experience any hidden cost or
surprises as I am aware of what to pay for replacement maid. They are very
transparent. This is all clearly spelled to me. Contact Asia’s
counseling services provided to my maid are very detailed and they did follow
up after a couple weeks. Very responsible. Thanks.
As for after-sales services… Very Good! It is definitely above
my expectation.
Definitely I will recommend Contact Asia
to my friends and family. They are very professional, moreover I was also
recommended by my relatives. J”
Wendy says…
“…4 months since March 2010 when I engaged Contact Asia to source for a maid. I knew about this agency
through a friend of mine. I found
Contact Asia's service to be very professional and prompt. They are honest in
their dealings with me and their paper work is also very neat and detailed.
The staff made
effort to understand my requirements. Contact Asia
was upfront with their information and charges and the staff explained all
the terms and conditions very clearly.
The staff at Contact Asia
gave me a peace of mind and instilled great comfort level when I was sourcing
for a maid. The entire process from the sourcing to the actual placement of
maid was seamless and I was happy with the level of service… I needed my maid
to come in pretty quickly and Contact Asia
was able to expedite my request to the best of their ability..”
Contact Asia
says:
“To all our valued
customers… We appreciate your support over all these years. Thank you for trusting us and appreciating
us by your word-of-mouth introductions to your family and friends and your
letters of personal recommendation, a very powerful and trusted tool that
cannot be compared to mass advertising.
We appreciate your continued support and encouraging words. Please email your comments to us: feedback@contactasia.com.sg”.
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